Shopping for clothing online can be a convenient and efficient way to refresh your wardrobe, but sometimes items don’t fit quite right or don’t live up to your expectations. That’s where Lulus’ return policy comes in. Here’s what you need to know about Lulus’ return policy, including their holiday return policy, how to return dresses, and their policy for returns after 30 days.
What is Lulus’ return policy?
Lulus’ return policy allows you to return most items within 30 days of the purchase date. The items must be in new, unworn condition with all tags attached, and returned in their original packaging. If the item is defective or incorrect, Lulus will pay for the return shipping cost. However, if you’re returning an item because you changed your mind or it doesn’t fit, you’ll be responsible for the return shipping cost.
Lulus’ holiday return policy
During the holiday season, Lulus extends their return policy to allow for more time for gift-giving. Any items purchased between November 1st and December 31st can be returned until January 15th of the following year, as long as they meet the other requirements of the return policy.
Lulus’ dresses return policy
Lulus’ return policy for dresses is the same as their return policy for other items. However, it’s important to note that Lulus offers a wide variety of dresses for many different occasions, from casual to formal. If you’re not sure what size or style to order, be sure to consult the sizing chart and read customer reviews to help inform your decision. If you do need to return a dress, make sure to do so within the 30-day window and in the condition specified by the return policy.
Lulus’ return policy after 30 days
If it’s been more than 30 days since you made your purchase, unfortunately, Lulus will not be able to accept your return. However, the company offers store credit for items returned between 31 and 60 days from the purchase date. To be eligible for store credit, the item must still be in new, unworn condition with all tags attached. After 60 days, Lulus will not accept returns or provide store credit.
How to return items to Lulus
To return an item to Lulus, first, fill out the return form on their website. This form will ask for your name, order number, and the reason for your return. Next, pack the item securely in its original packaging, and include the return form. Affix the prepaid return label to the outside of the package and drop it off at any FedEx location. Be sure to keep the tracking number for your records.
It’s important to note that Lulus’ return policy only applies to items purchased directly from their website. If you purchase Lulus clothing from another retailer, such as Nordstrom or Amazon, you’ll need to consult that retailer’s return policy instead.
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In conclusion, Lulus’ return policy is designed to ensure that customers are satisfied with their purchases. The company allows for returns within 30 days of the purchase date, as long as the item is in new, unworn condition with all tags attached. During the holiday season, Lulus extends their return policy to allow for gift-giving, and after 30 days, the company offers store credit for eligible items. Lulus’ return policy for dresses is the same as for other items, so be sure to follow the guidelines for returning items within the specified time frame. With a simple online return process and clear guidelines, Lulus makes it easy to shop with confidence.